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UNIVERSITÀ DEGLI STUDI
DEL SANNIO   Benevento
 

Applying EFFORT for evaluating CRM open source systems

Aversano, L.., and M.. Tortorella, "Applying EFFORT for evaluating CRM open source systems", Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 6759 LNCS, pp. 202-216, 2011.