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UNIVERSITÀ DEGLI STUDI
DEL SANNIO   Benevento
 

Using Importance-Performance Analysis in Evaluating Town Centre Management Effectiveness

R, N. M., A. Riviezzo, and A. DE NISCO, "Using Importance-Performance Analysis in Evaluating Town Centre Management Effectiveness", Atti della X Conferenza internazionale Toulon-Verona "Quality in Services, Thessaloniki, Aristotle University, pp. 595–609, 2007.