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UNIVERSITÀ DEGLI STUDI
DEL SANNIO   Benevento
 

Using Importance-Performance Analysis in Evaluating Tourist Satisfaction. The case of Campania

DE NISCO, A., A. Riviezzo, and NAPOLITANO. M. R, "Using Importance-Performance Analysis in Evaluating Tourist Satisfaction. The case of Campania", Conference proceedings "The 2009 Naples Forum on Services", 2009.